How to Log Into O2 Priority for Lewis Capaldi 2025 Tour Tickets

Lewis Capaldi’s 2025 UK and Ireland tour, featuring two electrifying shows at The O2 in London on September 17 and 18, has fans scrambling for tickets. With O2 Priority offering exclusive pre-sale access starting July 8, 2025, at 9 am, thousands are rushing to log into the O2 Priority app to secure their spots. But app crashes and login errors, This guide walks you through logging into O2 Priority, troubleshooting common issues, and securing Lewis Capaldi tour tickets before they sell out. Plus, get the full tour schedule, ticket prices, and tips to beat the Ticketmaster queue. Don’t miss your chance to see the Scottish superstar live!

Why O2 Priority Is Your Ticket to Lewis Capaldi’s 2025 Tour

Lewis Capaldi is back after a two-year hiatus, thrilling fans with a surprise Glastonbury 2025 set and his new single “Survive,” a heartfelt anthem co-written with Romans, the collaborator behind “Someone You Loved.” His 10-date UK and Ireland tour, kicking off September 7 in Sheffield, includes stops in Glasgow, Manchester, and Dublin, with two nights at London’s The O2. O2 Priority, a free rewards program for O2 mobile and Virgin Media broadband customers, gives you early access to these high-demand tickets 48 hours before the general sale on July 10, 2025, at 9 am. The O2 confirms tickets are sold via AXS, its official partner, with prices ranging from £32.50 to £99.75, and VIP packages starting at £199 via Seat Unique.

Below, we break down how to access O2 Priority, fix login issues, and snag your Lewis Capaldi tickets.

How to Log Into O2 Priority for Pre-Sale Tickets

Follow these steps to access O2 Priority and secure your Lewis Capaldi 2025 tour tickets:

• • Confirm Eligibility: You must be an O2 mobile or Virgin Media broadband customer (over 16) to use O2 Priority. Check your account status via Priority.O2.co.uk or the O2 app. Non-O2 customers can try the artist pre-sale (same dates, via LewisCapaldi.com) or venue pre-sales starting July 9.

• • Download the O2 Priority App: Available on iOS and Android, the app is the primary way to get your unique pre-sale code. Search “O2 Priority” in your app store, download, and sign in with your O2 or Virgin Media credentials.
  • Log In Early: Open the app by 8:45 am on July 8, 2025, to join the waiting room. Log in using your O2 mobile number or Virgin Media account email and password. If you’ve forgotten your password, reset it via the app or website before the pre-sale starts.
  • Access the Pre-Sale Code: Navigate to the “Music” section in the O2 Priority app, find the Lewis Capaldi tour, and select your preferred date (e.g., The O2, September 17 or 18). Your unique code will appear, which you’ll use on AXS.com or Ticketmaster.co.uk.

• • Purchase Tickets: At 9 am, visit AXS.com (The O2’s partner) or Ticketmaster.co.uk, enter your code, and select up to six tickets per person. Tickets are mobile-only, displayed via The O2 or AXS app. Avoid unauthorized resellers to ensure validity.

Fixing O2 Priority Login Issues

O2 Priority login problems, with users like @alexr_241 reporting being logged out at 9 am and facing “forbidden” errors. Here’s how to troubleshoot:

• Check Internet Connection: Ensure a stable Wi-Fi or mobile data connection. Switch between networks if the app freezes.
• Update the App: Use the latest O2 Priority app version. Check your app store for updates before July 8.
• Clear Cache: On Android, go to Settings > Apps > O2 Priority > Storage > Clear Cache. On iOS, uninstall and reinstall the app.
• Reset Password: If you see a “forbidden” error or can’t log in, reset your password via Priority.O2.co.uk. Use a strong password and verify your email or phone number.
• Contact O2 Support: If issues persist, call O2 at 0344 809 0202 or message @O2 on X. Have your account details ready.
• Try Desktop: Access O2 Priority via a browser at Priority.O2.co.uk if the app fails. Log in and retrieve your code there.

If you miss the pre-sale, general sale starts July 10 at 9 am on Ticketmaster.co.uk. Join the Ticketmaster waiting room 15 minutes early to improve your chances.

Lewis Capaldi 2025 UK and Ireland Tour: Dates and Venues

Capaldi’s tour, supported by Skye Newman and Aaron Rowe, covers 10 dates across major arenas. Here’s the full schedule:

Ticket Prices and Options

Ticket prices vary by venue and seating. For Glasgow’s OVO Hydro, prices range from £30.90 to £110.35, with similar ranges expected for The O2 (£32.50–£99.75). VIP hospitality packages, available via Seat Unique, start at £199 and include premium seats, fast-track entry, and lounge access. A £1.20 donation per ticket supports War Child via PLUS1, aiding children affected by war. Limit purchases to six tickets per person to prevent reselling, per AXS and The O2’s terms.

Tips to Beat the Ticketmaster Queue

With Capaldi’s 2023 tour selling out in minutes, expect fierce competition. Follow these tips:

• • Join Early: Enter Ticketmaster’s waiting room at 8:45 am on July 10 for general sale. Use multiple devices (phone, laptop) for backup.
  • Pre-Save Payment Details: Set up a Ticketmaster account and save your card details to speed up checkout.
  • Choose Any Seat: Select “Best Available” to increase your chances, as specific seats sell out quickly.
  • Avoid Resellers: Stick to AXS.com or Ticketmaster.co.uk, as unauthorized sites risk invalid tickets.

• • Check Other Pre-Sales: If O2 Priority fails, try venue pre-sales (e.g., Utilita Arena for Sheffield) or Gigs in Scotland for Glasgow and Aberdeen, starting July 9 at 9 am.

Why Lewis Capaldi’s 2025 Tour Is a Must-See

Capaldi’s return is a triumph, following his emotional 2023 Glastonbury performance where Tourette’s syndrome tics and voice loss cut his set short. His 2025 Glastonbury set, a 35-minute “TBA” slot on June 27, saw fans singing along to “Someone You Loved” and “Survive,” with signs of support flooding Worthy Farm. Capaldi, who took a break for his mental and physical health, told the crowd, “It’s so good to be back,” promising to “finish what I couldn’t finish.” His tour, supported by CALM (Campaign Against Living Miserably), underscores his advocacy for mental health.

What to Do If You Miss Pre-Sale Tickets

If O2 Priority login issues block your pre-sale access, don’t panic. The artist pre-sale (via LewisCapaldi.com) and venue pre-sales (e.g., Gigs in Scotland for Aberdeen/Glasgow) run concurrently from July 8–9. General sale starts July 10 at 9 am on Ticketmaster.co.uk. For sold-out shows, check AXS Official Resale for safe ticket exchanges, but avoid unauthorized sites like Viagogo, as tickets may be voided. Follow @TheO2 and @LewisCapaldi on X for last-minute ticket drops or additional show announcements.

Read More: How to Get Lewis Capaldi 2025 Tickets Before They Sell Out

FAQ:

1. How do I log into O2 Priority for Lewis Capaldi tickets?
Download the O2 Priority app, sign in with your O2 mobile or Virgin Media broadband credentials, and navigate to the “Music” section to get your pre-sale code. Join the waiting room by 8:45 am on July 8, 2025.

2. What do I do if O2 Priority login isn’t working?
Check your internet, update the app, clear cache, or reset your password. Try logging in via Priority.O2.co.uk or contact O2 support at 0344 809 0202.

3. When do Lewis Capaldi 2025 tour tickets go on sale?
O2 Priority and artist pre-sales start July 8 at 9 am. General sale begins July 10 at 9 am on Ticketmaster.co.uk or AXS.com for The O2 shows.

4. How much are Lewis Capaldi tickets for The O2?
Tickets range from £32.50 to £99.75, with VIP packages from £199 via Seat Unique. A £1.20 donation per ticket supports War Child.

5. What are the Lewis Capaldi 2025 tour dates?
The tour runs from September 7 (Sheffield) to September 29 (Dublin), with two London shows at The O2 on September 17 and 18. See the full schedule above.

Lewis Capaldi’s 2025 tour is a can’t-miss event, and O2 Priority gives you a head start to secure tickets. By following our login guide, troubleshooting tips, and queue strategies, you’ll boost your chances of seeing the Scottish star live. Stay updated via trusted sources like The O2 and Ticketmaster, and act fast before tickets sell out!